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CRM Manager Retention (m/f)

Permanent employee, Full-time · München

About us
7TV is a digital company with the big ambition to combine all your favorite movies, shows, live television channels, and exciting video content into one place and deliver the most comprehensive user-friendly video entertainment service in the world. We believe everyone should have access to their favorite and personalized content a click or two away whether they are sitting at home or on the go.

If you share our passion, care deeply about user experience, value teamwork and ownership, and thrive in a dynamic fast-paced environment, then we'd love to talk to you. You will be building the new platform from the ground up alongside a fast growing team of incredible people, backed by some of the biggest names in digital entertainment: ProSiebenSat.1 and Discovery Networks International (+ more to come!).
7TV Office

7TV Joint Venture GmbH
Landsbergerstr. 110
80339 München​​​

About the job..
We have an amazing opportunity for you to join our CRM- team at 7TV as a CRM-Manager. Take your chance and help us set up clever campaigns, so we always reach the right customers with the right message at the right time. Join us in changing the world of entertainment today.
What would you do
  • Planning, conception, execution and result-analysis of targeted multi-channel campaigns for Germany and Austria to improve customer loyalty (reduce churn and activate users)

  • Monitoring, development and automation of existing customer-lifecycle-processes and ad-hoc campaigns to increase customer lifetime and value (Upselling, Retention)

  • Managing customer insights (from market research, AB-Testings, ...) and spreading them company wide

  • Analysis and interpretation of recommended action as well as preparation of presentations for management

  • Work cross-functionally with various internal departments (Design, Editorial, BI, Product,...) and external service providers

What we're asking
  • Know-how on executing CRM campaigns and ideally 2 years of experience in the CRM/Marketing field

  • A degree in business administration, marketing, etc. or comparable education 

  • Strong analytical skills and a goal-oriented way of working (KPIs are important)

  • A “hands on” mentality when it comes to planning, managing and executing CRM-campaigns 

  • A native level of fluency in German, which allows you to create campaigns for our German-speaking customers.  A strong fluency in English is a plus, as this is our company language

  • Team player and excitement about rolling up your sleeves and making a big impact on a rapidly growing company

  • Ownership (for your work and deliverables), passion (for changing things) and enthusiasm (to empower the people around you)

  • Conscientious, reliable and proactive way of working

  • Comfortable with MS Office applications (Powerpoint, Excel) and Google Tools (Slides, Sheets, Docs,...)

Why you’ll love working at 7TV
  • Fast-paced startup with an already strong and healthy user base

  • Great opportunities for personal and professional growth

  • Ability to put your stamp on an innovative product

  • Passionate, diverse, and supportive team members

  • Open, transparent, and bureaucracy-free company culture

  • Office located in the heart of Munich

  • Competitive compensation package

  • Flexible working times/schedule

  • Homeoffice

We're fast, well-funded and growing quickly. It's an exciting time to join us!

Your application

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