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Intern Customer Service & Experience (m/f/d)

Intern / Student, Full-time

About us
7TV is a digital company with the big ambition to combine all your favorite movies, shows, live television channels, and exciting video content into one place and deliver the most comprehensive user-friendly video entertainment service in the world. We believe everyone should have access to their favorite and personalized content a click or two away whether they are sitting at home or on the go.

If you share our passion, care deeply about user experience, value teamwork and ownership, and thrive in a dynamic fast-paced environment, then we'd love to talk to you. You will be building the new platform from the ground up alongside a fast growing team of incredible people, backed by some of the biggest names in digital entertainment: ProSiebenSat.1 and Discovery Networks International (+ more to come!).
7TV Office

7TV Joint Venture GmbH
Landsbergerstr. 110
80339 München

https://www.7tv.de/​​​


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About the job..

We have an amazing opportunity for you to join our Customer Service team at 7TV as an intern. Take the chance to assist with our first-class service and come up with your own strategies to make a real impact on our users from Germany and Austria. Join us in changing the world of entertainment today. We’re looking for someone who will support us for a minimum period of six months.

What would you do
  • Strategic development and optimization of the customer service

  • You cultivate the relationship with the project managers of our service partners

  • You take on a role as a consultant in projects/campaigns with Sales, CRM, PM, supply and product consulting with various interfaces to the entire company 

  • We highly appreciate your individuality; nevertheless, you regularly synchronize with the interfaces to product management, business-backend and many more 

What we're asking
  • Studies in media communication & economics (e.g. business administration, marketing, advertisement, PR, German philology, etc.) or similar educational background

  • An analytical and structured way of working

  • Ideally, you have made first experiences in the field of marketing and/or service management

  • As a team player you are passionate about advancing the yet emergent Video-on-Demand (VOD)-context

  • You fulfill tasks diligently and independently as you strive to understand and scrutinize correlations

  • You have great apprehension and you enjoy working with new topics and target groups

  • Alongside your reliable numerical reasoning, you have great social communication skills - not only in internal meetings but also concerning our customer communication

  • With regards to PowerPoint presentations and briefings, you have a proper feel for the coherent, textual and visual alignment of texts and graphics

  • You are proficient in the MS Office applications (especially PowerPoint and Excel) as well as in German on a native speaker level. Ideally, you also have a good command of English. 

Why you’ll love working at 7TV
  • Fast-paced startup with an already strong and healthy user base

  • Great opportunities for personal and professional growth

  • Ability to put your stamp on an innovative product

  • Passionate, diverse, and supportive team members

  • Open, transparent, and bureaucracy-free company culture

  • Office located in the heart of Munich

  • Competitive compensation package

  • Flexible working times

  • Homeoffice


We're fast, well-funded and growing quickly. It's an exciting time to join us!

Your application

We´re happy about your interest at 7TV. Please fill in the short form. If you have any trouble with the upload of your data, feel free to contact jobs@7-tv.de.

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